Shipping policy

Shipping Information

alwayslucky.shop offers global shipping and DHL serves as the designated courier for all orders. 

Delivery times may vary depending on the destination and shipping method and are summarized as follows:

Germany: 1 - 4 business days

Europe: 3-8 business days

Please keep in mind that delivery times are approximations. Delays can occur due to factors like payment authorization, stock availability, and customs processing. The shipping cost for each order is automatically calculated and displayed at the time of confirming the purchase, ensuring that the customer approves it before proceeding with payment.

Shipping costs:

Zone 1: FREE SHIPPING
Germany
Zone 2: €8
Austria, Belgium, Czechia, Denmark, France, Luxembourg, Netherlands, Poland
Zone 3: €10
Finland, Italy, Portugal, Sweden

Order Tracking

Once an order is dispatched, an automated shipping confirmation email will be sent. It shows the tracking number as well as a direct link for checking the status of the parcel.

Customers can also follow their shipment at any time by visiting the provided link

Duties & Taxes

For shipments to countries outside the European Union, additional customs taxes and fees may be applicable. The responsibility for these charges, which vary depending on the destination country, lies solely with the customer and must be settled at the respective customs office.